Discuss key focus areas of maturity levels in detail.

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 Key focus areas: Key focus areas (KFA) indicate the areas that need to be focused on by an organization and are a set of related activities when performed collectively, help to achieve a particular level of maturity. KFA is defined from level 3(Planned) onwards, as this is the stage from where the e-governance effort is systematically attempted.


Planned:

  • Define a quantifiable vision for the e-governance exercise.

  • Conduct a needs assessment survey in view of objectives covering the following areas:-

          - Survey of requirements both within and outside the organization.

          - Analyze the requirement to identify priority areas for initiating e-governance exercises.

          - Assess the extent of e-readiness for identified areas and requirements to achieve the desired level of e-readiness.

  •  Prepare an extensive plan on e-governance that includes the following areas:-

            -  Define objectives and goals for the e-governance exercise.

            -  design policies and strategies for implanting e-governance. 

            -  Decomposes the e-government exercise into various activities.

           -  Project the resources requirements in terms of time, money, and manpower.

            - Define implementation methodology.

           -  Identify risk factors and purposes risk mitigation plan.

          -  Define the expected impact and propose an impact assessment methodology.

          -  Prepare all the necessary documentation including vision and scope document for e-governance, need assessment survey document, policy guidelines, action plan, etc.


Realized


  • Arrange for resources required to Implement the e-governance initiatives.
  • Develop a high-level awareness and commitment among decision-makers, stakeholders, and users to initiate and carry forward the e-governance objectives.
  • Select vendors for outsourced activities and formalize terms and conditions.
  •  Set up management committees with holders for executing and monitoring the e-governance objectives. 
  • conduct a detailed study and review of the existing business process in view of e-governance objectives.
  • . Acquire, design, develop, test, and deploy e-governance services with the following issues in mind:-

- Address information needs of the common man in local language with easy-to-use interfaces.

- Ensures interoperability in terms of inter-connectivity, data integration, and information access.

- use open standards.

- Ensure easy accessibility to information.

- Provide efficient data communication.

- Build scalable architecture.

- Collect, compile, validate and update data.

  •  Conduct an impact analysis to access the effectiveness of service delivery.



Institutionalized

  • Address the design reality gaps, if any by iterating between planning and realization phases.
  • Evolve a mechanism to make e-governance an effortless exercise, so that the entire system develops an ability to evolve and scale up with time and new requirements.

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