Brief description of Architectural Framework of e-commerce/ What are the policy and support area of e-commerce framework?/What are the six layers of functionality or services of architectural Framework of e-commerce

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  Architectural Framework of e-commerce


An EC Framework: supports five policymaking support areas/ EC applications are supported by infrastructure and by five support areas:

2) Public policy

3) Marketing & Advertisement

4) Support services

5) Business partnerships


To execute these applications, companies need the right framework: information, infrastructure, and support services

People: Sellers, buyers, intermediaries, information systems specialists, and other employees, and any other participants.

Public policy: Legal and other policy and regulating issues, such as privacy protection and taxation.

Marketing and advertising: Like any other business, EC usually requires the support of marketing and advertising.

Support services: Many services are needed to support EC. They range from payments to order delivery and content creation.

Business partnerships: Joint ventures, e-marketplaces, and partnerships are some of the frequently occurring relationships in e-business


The architectural framework for e-commerce consists of six layers of functionality or services as follows:

  • Application services.

  • Brokerage services, data, or transaction management.

  •  Interface and support layers.

  • Secure messaging, security, and electronic document interchange.

  • Middleware and structured document interchange, and

  • Network infrastructure and the basic communication services.



Applications: In the application layer services of e-commerce, it is decided that what type of e-commerce application is going to be implemented. (B2B, B2C, C2C, B2G)

Information Brokerage and Management Layer: This layer is rapidly becoming necessary in dealing with the voluminous amounts of information on the networks. This layer works as an intermediary that provides service integration between customers and information providers, given some constraints such as low price, fast services, or profit maximization for a client.

Interface and Support Services: The third layer of the architectural framework is the interface layer. This layer provides an interface for e-commerce applications. Interactive catalogs and directory support services

Secure Messaging Layer: electronic messaging services like e-mail, enhanced fax, and EDI.

Middleware services: The enormous growth of networks, client-server technology and all other forms of communicating between/among unlike platforms is the reason for the invention of middleware services. The middleware services are used to integrate the diversified software programs and make them talk to one another.

Network Infrastructure: We know that the effective and efficient linkage between the customer and the supplier is a precondition for e-commerce


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