Describe the contributions and limitations of human relation theory.

 Contributions/Advantages of Human Relations  Theory 

The following are some of the notable contributions of the human relations theory.

• The human relation theory highlighted the importance of social and psychological factors for workers' productivity and job satisfaction, not only good physical working conditions. 

•  The informal relations among workers influence the workers' behavior and performance more than the formal relations in the organization.

• Employees will perform better if they are allowed to participate in decision-making affecting their interests. 

• When employees are treated with respect and dignity, their performance will improve. Financial incentives alone cannot increase performance.

•  Social and psychological needs must also be satisfied in productivity.

• Good communication between superiors and subordinates can improve the relations and productivity of subordinates.

• Special attention and freedom to exp workers' views to improve their express performance.

Limitations/Disadvantages of Human Relations Theory 

The following are some of the major limitations of the human relation theory.

•  The Hawthorne experiments were conducted under controlled situations. Hence, the findings may not be applicable in real organizational situations.

•  They have given too much importance to human aspects of productivity improvement. However, productivity also depends on technology and other factors.

•  The Hawthorne experiments have placed much emphasis on decision-making. In many situations, organizations make individual decisions.