What is decision making? Differentiate between the programmed and non-programmed managerial decision.
Concept of Decision making
The act or process of choosing one best alternative from set of available alternatives is known as decision making. In decision making process, each level of management and employee involves according to the needs in their daily working life. It is the most important managerial process for moving the organization from existing state to desired state. It is the managerial response to get rid of problems. There are number of ways of decision making such as rational decisions making, intuitive decision making etc.
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