1) Presentation layer The presentation layer identifies and describes the system users, who require access to government information at different capacities, and the channels through which information can be accessed. During system development, one is required to explicitly identify the government user, the system is intended to serve, and also the means through which this information is to be accessed so that the system can be tailored to meet these requirements. It manages the user’s interface with the system. If a pro- project is to be successful, different stakeholders need to be identified at the beginning, involved in the initial stages and kept involved throughout development and implementation. 2) E-government layer E-government public services utilize very specialized applications that are only available to certain agencies and not all agencies participating in the consortium. The main goal of the e-government layer is to achieve a government that; does not as...
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